Testimonials - Northern VA HVAC AC Furnace Repair

17+ Years Family Owned & Operated

24/7 Emergency Service !

Servicing Virginia-Wide

Customer Satisfaction 100% Guaranteed

17+ Years Family Owned & Operated

24/7 Emergency Service !

Servicing Virginia-Wide

Customer Satisfaction 100% Guaranteed

Customer Testimonials

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Over 17+ Years Family Owned & Operated

Available & Servicing Virginia-Wide

What our Customers are saying

Air 1 Mechanical Heating, Cooling & Plumbing

4.4

Based on 288 reviews

Reza Tavakolian

16:08 16 Mar 20

SUJIT PRUSTI

16:02 26 Feb 20

Lopes Canchola

06:12 26 Feb 20

I am highly pleased with their work. I had them for AC repair when it stopped working all of a sudden. Their tech was an efficient guy, he worked fantastically on it and got the issue resolved in its thermostat. The unit is back in working now.

Fulkerson Haydon

04:47 24 Feb 20

Thank you so much to make sure your availability on the same day I called. Service man did a wonderful job on our furnace that was out of working and apart from this the ducts and vents were in need to have cleaning. They did both the tasks incredibly.

Brandon Lund

09:38 21 Feb 20

There was no-one better than them whom I could find to repair our AC unit. Tech efficiently replaced the burnt out motor. It was a qualified replacement. The equipment started working again immediately after his repairing work on it. I got the issue fixed before coming of the heat wave.

James Mackay

05:26 17 Feb 20

This company is highly professional provided me the best deal at reasonable price. It was the second time I hired them and had our furnace fixed quickly. They are helpful, supportive and reliable.

Michael Pace

07:26 14 Feb 20

I have been working with these guys from past many years and had hired them multiple times to resolve different issues. This time their tech was at my home for furnace repair. He was cordial as well as friendly and showed their extreme efficiency in his work. It was an excellent experience.

Gabriela Hart

15:42 12 Feb 20

Outstanding work, professional and friendly

Teresa Bruno

07:16 12 Feb 20

I got great service for new AC installation. The technicians were superb! They were amazing. Highly credible and professional. They met the schedule and accurately did a neat and tidy job. Excellent!!!

Ryan Sprowls

15:43 11 Feb 20

Angel Brock

05:40 10 Feb 20

I bought a new home and they helped me with all our heating needs. The mechanic showed up on-time that was amazing. He got our water heater repaired just in 20 minutes that was phenomenal. My first go to place for all HVAC concerns.

Vincent Castro

05:29 07 Feb 20

Their tech restored our AC unit. It started working again immediately after he worked on it. I got a classy service from him. The unit is completely restored. Fabulous service providers.

Rose Mcghee

04:46 05 Feb 20

Fair and honest in their work. Truly fantastic guys reliable and dependable. Technician was accurate and honest in his assessment. Took his time to repair the AC unit on-time and charged fairly for their service. Everything was amazing from start to finish.

Harry Patel

07:33 03 Feb 20

They did replacement of our heater and AC unit. Technicians were amazing and proficient. Their working capability and efficiency was appreciable. Happy with their work quality.

Nantz Nebeker

04:40 31 Jan 20

Their tech did such a phenomenal job for us. He identified the issue in the AC unit and worked appropriately to get it resolved on-time. He was friendly, knowledgeable and very clean in his work. Wonderful service professional, quick and timely.

Lorena Sandoval

10:33 30 Jan 20

They are amazing guys provided urgent help every time. Their professionalism can’t be expressed in words. They arrived on the fixed schedule not a minute early and not a minute late. Recover our furnace’s working just in 20 minutes. Thanks.

Abigail Edmunds

06:33 28 Jan 20

My working experience with them was extremely memorable. I got their tech on right-time and he did a right job on our water heater to recover its functionality. The equipment is working at its best now. Happy with their tech’s high quality work. Would definitely call him again.

fariborz Saremi

19:59 25 Jan 20

Bonilla Symonds

05:04 24 Jan 20

They are the flawless service providers ever! for any HVAC needs. Got their services multiple times and feeling happy to share my positive experience about every arrival. They were efficient with their work and worked as it was required. Highly skilled a well as affordable professionals.

Oliver Thomas

05:33 22 Jan 20

Perfect and accurate HVAC service. Worked better than the rest and charged a competent price. Were quick, professional and dependable.

Katie Boone

05:18 20 Jan 20

From the estimation to the new heater installation the process was smooth and easy. Their technicians were easy to approach. Work quality was unbeatable and the price was fair. It was an enjoyable experience that had no stress indulged.

Hassan Syed

14:29 16 Jan 20

Great repair work. Very accommodating and explained the entire process to me.

Paul White

05:40 16 Jan 20

My central AC unit had stopped working all of a sudden. I hired these guys for repairing. The technician was skilled and showed up right on time. Fixed the equipment promptly and efficiently. Impeccable HVAC service.

Cicero Adelman

06:17 15 Jan 20

Very friendly people. Provided new thermostat timely and got the unit working again normally. Extremely efficient service.

susan zzz

16:56 10 Jan 20

Pippa Johnston

08:05 10 Jan 20

They did an excellent job for me. I hired them for the replacement of AC 2 days ago. Their technician was professional, friendly and cordial. His work quality was incredible. Excellent work is done by their technician.

22:28 09 Jan 20

They did a great job. Took the time to explain everything they were doing and had some laughs through the process as well

Ganesh Nagarajan

17:10 08 Jan 20

Overall it was a very pleasant experience. Mark was delayed by several hours but that was at a previous engagement. They kept me posted throughout the day and when he came, he diagnosed and worked with my dependencies and I have enjoyed a fixed HVAC unit since then. Efficient competed work.Thanks guys for coming on or Sunday and taking care of my heater.Update:We had another issue, and Mac acme back and did an awesome job. Just as I was going through both, it looks like they were a little more expensive than others. But quality of work is just fabulous.

Haubert Aziz

09:37 08 Jan 20

I called them for heater installation. They were great with the work. Worked efficiently and did installation promptly and charged fairly for the service. Good job!

Ramsdell stames

07:41 06 Jan 20

I approached them last Sunday for a new heater installation. I got a fair quote from them for their work they showed up on time and worked awesomely. Extremely efficient and dependable.

Outland Bunyard

10:50 03 Jan 20

Wow!!! These guys are awesome. I hired them for heater repairing because the winters were at its full swing. I explained to them the task and asked them for the quote. They proposed a fair price. They were honest and transparent. An excellent job is done by them.

Jason Ragan

09:31 01 Jan 20

They just did complete replacement: compressor, furnace, zone control board, and thermostat. The technician showed at our home was skilled and managed everything so well. Although the task was complex and tedious still he managed to do it with efficacy. Thanks for your skilled work.

Eileen Walsh

09:28 30 Dec 19

Fantastic as always. The professional did a commendable job during heater repairing at my home. The technician I had at my home was highly reliable and dependable. His work accuracy was great! Best HVAC services I ever had.

Tanzir Ahmed

15:38 29 Dec 19

Hoo Parents

23:03 27 Dec 19

Air1 came through when others were unresponsive or unavailable. When our water heater quit, Cindy from Air1 was professional on the phone and kind enough to send Jay over (from 45 miles away!) that very night ... There were actually no appointments available until the next day, but Jay came anyway, and was courteous, respectful, and knowledgeable. An estimate was provided and a new water heater was installed by Jay and Jimmy two days after. Cindy followed up by phone and email and Jay continues to be responsive via text for any follow-up questions. Very professional and responsive service! We are grateful we found Air1 and will likely use them again for future HVAC and/or plumbing needs.

Jeanetta Griffin

12:52 26 Dec 19

Quick and highly professional technicians. Extremely efficient and worked flawlessly for AC installation at my home. They were great from start to end. The installation completed on time with top-rated efficacy. Thanks for a great job!

Doris Knepper

12:06 23 Dec 19

Consistently great work. I hired them multiple times at my home for HVAC repairing and each time was a great working experience. I got on-time service from them and accurate work quality. Having no-issues. Satisfied!!

Billy Homer

13:06 20 Dec 19

Their technician was great. He was friendly, courteous and reliable. He showed incredible professionalism and installed a water heater promptly at my home. Their work was superb and was fast and quick.

Robert Ascencio

04:49 17 Dec 19

The team of professionals reached my home was extremely skilled. They replaced our duct just in 30 minutes for a fair price. They were highly efficient and keen on their work and took every necessary caution during the process. Pleased with their work quality.

Bogdan Glinkowski

01:27 17 Dec 19

Katherine Herrera

15:39 16 Dec 19

Furnace broke down on Friday. They gave me a very reasonable quote and installed the next day. Very professional.

Micheal Plunkett

06:57 13 Dec 19

Awesome company! Their tech replaced our furnace two weeks ago. He did his work efficiently and was friendly. I asked so many questions and got them answered in the right manner. His knowledge was incredible. Impressed by his work capabilities. Excellent HVAC services.

Darius Brown

08:28 11 Dec 19

Efficient, reliable and communicated so well. They are great professionals. I hired them to repair severe leakage in our water heater. Got the task finished on-time and they charged fairly for their services.

Carolyn Cargo

09:29 09 Dec 19

Great professionals. They are very smooth, knowledgeable and professional. I hired them for a new AC installation at our outhouse. Their tech was there in no-time and efficiently completed his work and charged fairly at the end. Excellent!! Services.

Steven Polston

07:18 06 Dec 19

They are best ever to resolve any HVAC issue. Their technicians are highly skilled and qualified. Their services are great. Highly reliable!!

Syed Kutub

17:37 04 Dec 19

Jay Keramat and Sanchez both are very friendly and professional and replaced the water heater to my complete satisfaction

Anthony Puckett

10:20 04 Dec 19

The tech came out at our home for AC repairing was a professional guy. He worked accurately and got the equipment working once again. Impeccable services!!!

John Williams

12:01 02 Dec 19

Their professional was too good with our furnace. He did a great job to get it working once again. I appreciate their efficiency and deep knowledge about their work plus their pricing was affordable. Impressed!!

Derek D

08:56 02 Dec 19

Friendly staff and seemed knowledgable. However, realized three years after they installed a new humidifier that it was done incorrectly and tapped into the hot water feed vs the manufacturer required cold water feed.

Henry Davila

04:19 29 Nov 19

They are great service providers. Know everything about HVAC. Reliable and affordable. Absolutely fantastic!!

Rani Zarnegar

16:17 27 Nov 19

Yvonne Bell Palmer-fowlkes

16:23 25 Nov 19

Knowledgeable of their work very professional.

Matthew Arnold

12:42 25 Nov 19

They are great service providers. Know everything about HVAC. Reliable and affordable. Absolutely fantastic!!

Themis Avgeropoulos

15:40 22 Nov 19

very impressive.

James Jack

05:35 22 Nov 19

Professional, knowledgeable, and communicated very well. Arrived 10 minutes early. Diagnosed the problem and fixed on the first visit for a very reasonable price.They were very informative every step and you could tell they were more interested in getting my A/C working for my family than anything else. Their customer support is really appreciable!!!

Alex Florimbio

21:13 21 Nov 19

Had Marc Davila over to fix a leaking sink in my apartment he was very fast professional and friendly with me the whole time. Sink is fixed perfectly and haven't had an issue with it yet

Kenneth Sherer

04:44 20 Nov 19

Gave fair estimate to come and diagnose an issue with my AC. They are highly recommended guys with credible professionalism. Their tech was prompt and knowledgeable. Did an amazing work on the equipment to get it working once again. Thanks!!

Cynthia Pierce

08:22 18 Nov 19

Recently got these guys at my home for AC installation. They were flawless. Every-time they worked with their all. I am contented with their efficient work quality. Best guys ever to accomplish all your HVAC needs.

Lacie Turner

06:05 15 Nov 19

Their services are highly dependable and trustworthy had their tech at my home for new AC installation. They did a great work with top rated efficiency. 100% authentic services.

Dean Garcia

04:42 13 Nov 19

Their tech was understandable. He understood all our needs and worked as per our requirements. Installed new heating system at affordable price. Highly recommended!!

Lashandra Jones

06:06 11 Nov 19

Tech they sent was knowledgeable and friendly. He provided valuable recommendations and was straightforward about what's necessary and unnecessary. Definitely will use them again for the reasonable prices and great service!

Marva Wiggins

06:16 08 Nov 19

Recently got new water heater installed by their technician who was superb in his work. He was at my home just after my one phone call. He finished the installation just in 2 hours. It was quick and accurate.

Bessie K. Herrera

05:24 06 Nov 19

Got A+ services from them for heater installation at my home. Their credible installers did a fantastic work on it. Completed everything on-time. They are best technical guys ever!!

Nancy Power

10:20 04 Nov 19

They are best service providers ever! They are affordable, reliable and efficient. Got their services multiple times and feeling happy to share my positive experience about every arrival. Highly skilled professionals.

David Bilinski

13:32 02 Nov 19

It was time to replace an 18 year old HVAC system and Nilson and Jimmy from Air 1 were extremely knowledgeable and answered all my questions as they were installing a new furnace and ac unit for me. I am happy I went with these guys for the install.

Diane Orr

04:49 31 Oct 19

Hired these guys after reading positive reviews about them. They were easy to communicate and approach. My working experience with them was great from start to end. Got new 2 new AC’s installed at far price. Happy with their work quality.

Peter Burt

09:49 29 Oct 19

Their services are great! recently got my AC repaired by them for some cooling issues. The tech I got in my home was knowledgeably strong and friendly. Gave a quality fix to the issue. Impressive work done! Surely hire them again at the time of need.

John Baney

04:47 25 Oct 19

They did a great job, gave quality installation. The installers were great, polite and skilled. I am happy with their installation work.My heater is working absolutely the best! Thanks Guys!!

Sharon Dupuis

16:58 24 Oct 19

Air 1 replaced my AC unit quickly after my unit went out during a very hot spell this past summer. They were prompt and courteous! I highly recommend them.w

Ernest Berry

06:47 23 Oct 19

We moved into a new home and had issues with the heating ducts in one of the rooms. We called these guys. Overall, everyone we dealt with were friendly, professional and knowledgeable. Highly recommended guys for quality repairing.

Mildred Mefford

07:17 21 Oct 19

Their services are affordable as well as easily available. I got my call answered every time I made a call. Their tech was at my home last week for furnace repair and did fantastic work at reasonable price. Efficient services!!

Olga Cataldi

21:34 20 Oct 19

Susan Pimentel

05:10 18 Oct 19

Our air conditioner quit on the hottest day in summer. Repair was not an option considering unit age. Very happy with new air conditioner their team put for us. Thank you for extra effort to explain us all the options. Good job guys!!

Kevin Donohoe

17:23 16 Oct 19

Very quick service. Very good work. Price a little high but got the work done in one day. I would use them again.

Otis Raybon

09:53 16 Oct 19

We have had several other companies come and try to diagnose and fix our 3-year-old ac system that has not worked well from last two months. Their technician came, not only repaired a leak but also diagnosed and fixed a manufacturer's error that made the system not effective. Now its fixed!! Thanks Guys!!

Dean Marzetta

17:50 07 Oct 19

Timothy Buser

20:18 02 Oct 19

Isaac Walsh

05:30 01 Oct 19

Their working crew is efficient and know how to deal with HVAC system effectively. Their team was flawless and their work quality was awesome. Got my AC repaired by them. Highly satisfied with their work and price. Highly recommended!!!

KM Salyer

16:14 30 Sep 19

I have used AIR 1 for my air conditioner and heating needs for 14 years. They can be trusted to do quality work and are honest, high caliber, friendly, and professional. A great find!

A Vegi

16:11 30 Sep 19

Excellent local firm with friendly, prompt and efficient service. They identified the repair issue that I had and fixed it on time at a competitive price. I recommend that you give them consideration for your heating and air-conditioning needs.

Maria Marshall

05:02 30 Sep 19

I hired them last week to resolve a plumbing issue in my water tank that was creating hellish of problem. Their tech came out immediately and fixed the motor. I took a sigh of relief. They are great!

Angela Murphy

17:39 26 Sep 19

Cannot say enough great things about this company! I had my HVAC serviced this week and the blower motor replaced.The two technicians were extremely professional and courteous. They protected my floors immediately and cleaned up everything after the job was done. They also took photos of what was done and emailed them to me. They cleaned the condenser outside and took a before and after picture and wow what a difference! I highly recommend them for any HVAC and plumbing service you need at your home. I will surely be calling them again! Thank you for an exceptional service!

Joan Rees

12:01 26 Sep 19

Their professionals are passionate about their work and are always ready to push their limits for customer satisfaction. I hired them for AC repairing and to resolve plumbing issues in my kitchen. They were unbelievable!!

Jasmine Scott

10:00 25 Sep 19

I got heater installation at my home from them. Reached out promptly and were mind blowing form start to end. The professional we came across was friendly and cordial, had a memorable experience.

Tammie Brinkman

11:29 24 Sep 19

Their plumbing services are excellent!! Got them at my home last week for broken water pipe repair in my kitchen. Their tech was on time and did his work in 20 minutes. Their work quality was highly impressive. I strongly recommend them to family and friends.

Victoria Lewis

05:51 23 Sep 19

I got my HVAC system upgraded by them. Their techs went thoroughly and paid attention on every little thing. The upgraded version is working so well. I am happy with their detailed work and would definitely hire them again at the time of need.

Dan D'Antonio

16:25 19 Sep 19

The staff was unprofessional and unclear about their products. I had estimates from 3 other companies on split ac/furnace systems and they were able to give me different tier options. Air 1 was very limited and unable to accommodate my needs. They use builders grade Carrier units and don't explain the finer details that one might find out about through other ac install companies in the area.

Derek Frazee

05:14 19 Sep 19

I got approximately 6 quotes, but found these guys most reliable and reasonably priced. I called them and fixed a schedule, they were on time and did their work efficiently on my AC. Fully contented with their quality work. Highly recommended!

Argho Mandal

01:05 19 Sep 19

Very professional and able to fix HVAC.

John Stringer

10:29 17 Sep 19

I came across these guys to repair my 4 years old AC that was an old model. These guys worked with efficiency on it and took 3 hours to retain its functionality back. I am highly impressed by their work because, 2 other companies also worked on it in the past but could not get it fixed. Great going guys keep it up!

Simon Ogles

05:21 16 Sep 19

All their services are awesome. I hired them last week to resolve a plumbing issue in my water motor that was creating hellish of problem. Their tech came out immediately and fixed the issue. I took a sigh of relief. They are great!

ismini Petraki

15:44 15 Sep 19

Julia Moore

05:17 13 Sep 19

They gave best possible solution to our AC when it went out on a very humid day. Their tech was fabulous in his work. He resolved the issue immediately and got the equipment back in its normal working. They are great guys to get along with for quality repairing services.

Richard Baldwin

06:11 11 Sep 19

These guys are great! Their professionals are skilled and passionate about their work that differentiate them from their competitors. I hired them for AC repairing and to resolve plumbing issues. They were unbelievable in their work.

Josh Romero

19:03 10 Sep 19

they were quick to respond and sent a technician to come when our A/C stopped working. Their customer support was quick, professional and efficient. Don't recall having a service this good before, air1 lives up to their reputation. Would recommend to my friends!.

Bernice Daniel

06:51 09 Sep 19

These guys were awesome with my new heater installation. Reached at my home just after one call and finished their work on time. The professional we came across was friendly and cordial, had a memorable experience. Highly recommend them to all.

Robert McIntosh

09:47 06 Sep 19

Their plumbing services are top-notch, got them at my home last Sunday for shower repair in my bathroom. Their tech was on time and did his work in 20 minutes. I salute to their professionalism.

William Copeland

15:37 05 Sep 19

I had a great experience with this heating company. they were on time, courteous and knowledgeable. would recommend them.

Stephen Rockwood

05:41 04 Sep 19

I had these guys at my home to upgrade my outdated HVAC Design as it was not working well from the past few months. After a bit of inspection, these guys start their work and we got it replaced. The upgraded version is working so well. I was happy with their services and would definitely work with them again at the time of need.

Evan Mayberry

04:25 02 Sep 19

I really wanted to figure out why our downstairs was too cold and our upstairs was too hot. I got approximately 6 quotes, but found these guys most reliable and reasonably priced. I called them and fixed a schedule with them, they were on time and did their work efficiently. Fully contented with their quality work.

Chadwick Conry

15:21 31 Aug 19

I had an old ac unit replaced by Air 1 - they were fast, professional fair priced. They will be our # 1 resource for HVAC support. Our Technicians were Jay Keramat and Jimmy Sanchez, shout out to them for great customer support and fast service.

Robert Byrd

06:24 28 Aug 19

I called at the company because my heater was not working well. Their technician was on time and fix the issue immediately. He was knowledgeable as well as communicative he told me some tips on heater maintenance. Highly Recommended!

John Lares

04:40 26 Aug 19

My experience with these guys were A+. They were amazing from start to finish. We contacted them at 2pm, they said their technician would be here at 4pm. He was on time, very professional and he was able to fix our air conditioner when other companies had not been able to figure it out. Their prices were very fair. We highly recommend them to anyone.

Marian Arcelay Rodríguez

14:21 23 Aug 19

We received excellent service on a very hot day when our unit overheated and scorched some of the wiring. I really appreciate we were squeezed in since with the bad weather they had need working non stop. The technician explained everything and was very professional and friendly.

Lily Vaughan

06:09 22 Aug 19

Finally, I got my leaky water tank repaired by them. Their plumbing services are awesome. Their technician was on time and was equipped with all necessary equipment required for the job. Their working crew is adroit and never hesitate to push their limits for their customer’s satisfaction.

John Howell

05:03 20 Aug 19

More than 2 companies worked on my AC that I have installed at my home 4 years ago but none could have got it repaired. Finally, I came across them through the internet and I hired them, although I was not expecting that they would resolve the issue, but I am glad that they fixed it just in 2 hours. Their technician was trained and knowledgeable. Had a fantastic working experience with them.

Douglas Heard

05:30 16 Aug 19

They did a fantastic job on installing our Air conditioning system and were accommodating to our schedule. Their technician was exceptional and answered each query patiently. I personally appreciate their customer support.

Nicholas Blassingame

16:11 13 Aug 19

I had a basement flooding because of a water heater issue. They immediately send a technician to my house and he got the new heater installed along with cleaning up the place in a couple of hours. ! superb!!!

Lowell Fielding

05:46 13 Aug 19

I got my AC system installed by them in last summer, the whole working crew was skilled and showed incredible team management. Every team member accomplished their responsibility so well. Thanks guys for quality installation.

Gavin May

10:09 09 Aug 19

We were having an issue with our dishwasher drainer that was causing the problem in draining from the past few days. I called them for their professional assistance and their technician was on time, completed the task and charged really fair.

Jimmie Kim

04:22 09 Aug 19

My heater stopped working all of a sudden on Wednesday, I was thinking that it would not get fixed till Friday but thankfully Air 1 responded quickly and send someone for repairing on the same day. Their technician was flawless in his work and gave his best, heater starts working immediately after repairing. Thanks guys! for your quick and swift services.

Antonio Johnson

08:26 08 Aug 19

Falling lack in words to express how happy I am with their services. I had their expert for Furnace repair at my home 2 weeks ago. He was courteous, friendly and easy going. Completed his task efficiently and gave valuable maintenance tips. They are best in their field. Good going guys! Keep it up.

Marion Blair

09:39 07 Aug 19

I hired these guys last week to get bathroom tap repaired that was showing leakage problem from a longer period of time. Their professionals were on time and I got it repaired in next 20 minutes. Really deserves 5 stars for their quick services

Amanda Cornish

04:28 05 Aug 19

I had these guys for AC installation at my home. Had professional experience with them from starting to end. They installed whole new system at affordable price. The crew they made a sent was truly professional. Highly Recommended for their quality services.

Amber Young

07:27 02 Aug 19

I hired Air 1 for their exceptional plumbing services their technicians are professional as well as skilled. I was having problem in my bathroom shower from almost 2 weeks I made a call to them and they did their best. I strongly recommend them for their unbeatable services.

Elida Warner

11:57 31 Jul 19

We are located in town where our AC is placed on the terrace and was not good working condition from last few days. I made a call at various repairing companies but no-one was ready to come as the location is a little bit far away from the city. Fortunately, I came across them through one of my friend. They willingly came to the place and did their job at fair price. Thanks guys for being there at the time of need.

Deirdre Metcalfe

06:32 29 Jul 19

I was looking for my AC replacement since a month but I was not found anyone whom I can trust and in the end my neighbor suggest me about Air 1 Leesburg he told me too much positive reviews about this company. I called them at that same instant and they gave me a fix time of 10 a.m on the next day. Next morning they came at their scheduled time. Believe me guy's they did their work very sharply, they are very much professional and knowledgeable. And their new replaced ac work totally perfect. Thank you so much for your awesome work.

Phyliss Owens

07:42 26 Jul 19

I am Truly satisfied with their services. They did great job also they provide quality in their work. The price they charged was reasonable. The workers who came was very polite and of kind nature. I would like to recommend this Company to someone who needs.

Wilfredo Buruca

02:22 26 Jul 19

Mr Marc Davila is a prompt and knowledgeable technician. He quickly found the problem with my air condition unit, and explain in detail how to solve my AC problem. Highly recommend Air 1 mechanical, awesome customer service and trustworthy. Keep up the good work

Chloe Berry

06:45 25 Jul 19

I called this company for my water system installation and they did a fabulous job. The team managed everything from start to the end and charged me with a reasonable price as I check on internet. Thanks guys for a wonderful experience!!!

Paul White

09:43 24 Jul 19

Our AC needed to be replaced due to less cooling. And One of my neighbor suggested me to spoke with Air 1. I called them and ask for services. They came and replace the AC very quickly. Thanks for your quick services!!

Nancy Nelson

11:19 22 Jul 19

Amazing service provided by Air 1. I called them to repair my AC and they sent their expert in just half an hour after the call. The expert arrived and took time to examine the fault which the motor inside it was broken. He installed the new one and now my AC is working fine, all thanks to Air 1!!

Robert Carstens

10:08 18 Jul 19

I recently got a new Hvac System installed at my house by Air 1 and it’s working fantastic!! They provide quick and courteous service, also they assisted on some unforeseen issues that came up during the installation process and handled it professionally.

Meredith McMath

15:43 10 Jul 19

Excellent work! On time and efficient.

Kyle Davis

03:55 30 Jun 19

Fantastic experience with air 1! they came immediately after explaining my A/C problem. they took the time to teach me about my unit and answered all of my questions. This service was above and beyond what I was expecting. 5/5 !!!

Theresa Luong

21:02 28 Jun 19

William Romo

15:42 26 Jun 19

I use them for monthly maintenance. great service and fair prices.

Tarek Orfaly

17:22 22 Jun 19

This the best experience I've ever had servicing my HVAC system. Excellent services at very reasonable prices. 2 of my friends had great experiences with Air 1 after their services. Their technicians Jay and Jimmy were amazing- they were polite, professional, friendly, and efficient. They came out yesterday, and replaced my heat pump/AC system, and the price I received was the best price, after I shopped around. I highly recommend Air 1 for your HVAC work.

Vincent Lam

14:51 22 Jun 19

Air 1 was super helpful. Marc came on time and was quickly able to diagnose the problem. I thought they were really friendly and gave you several options to fix the issue. He explained everything he was doing and did a thorough job when fixing my AC unit. I thought the price was fair and would highly recommend them to fix any HVAC issues.

Jerry Crouch

18:51 20 Jun 19

Very professional, care for details and extremely knowledgeable! Got my hvac unit up to speed and installed a new sink.

Tom Carter

18:15 16 Jun 19

Great service very friendly

Aby Thomas

16:44 16 Jun 19

I’ve used Air 1 multiple times between two properties and have experienced nothing but exceptional service. The last call was placed at 0600 on a Saturday where I intended to only leave a message and they answered and had a technician at our house by 1000. Excellent service and highly recommend.

Marcus Brown

15:44 16 Jun 19

I was without AC for almost a month. Air 1 Mechanical did the work in much less time and I could not be happier! Thank you! 😊👍

Bryan Neal

03:45 15 Jun 19

One of the best in the business! last winter they repaired my heating system and can't be happier. Trustworthy and honest, I would definitely recommend them. If you want the job done right, contact Air 1!

Garett Rikard

13:24 13 Jun 19

Italo was great and went above and beyond to get my AC unit back running efficiently.

Emmett Harris

13:47 11 Jun 19

very fast and professional service. He explained the work in detail, I opted to fix my unit and was able to do so within the same visit. very fair price. overall great company to work with.

Allen Hall

12:02 11 Jun 19

air1 was great to fix our A/C issue. Great customer service, diagnosed the problem, fair price for diagnosis and fix. Will definitely call them again for any problem that comes up.

Steven Morani

22:01 09 Jun 19

nassissie fekadu

21:32 07 Jun 19

We are extremely satisfied with the service of Italo and Jay of Air 1 Mechanical Sys, Inc.First Italo came and gave us an estimate, and then Jay and his associate replaced our HVAC system, June 2019. Both Italo and Jay are knowledgeable, polite and efficient. Italo told us what our options are and how to proceed. Their price was reasonable and there were no hidden fees. After Jay and his associate were done, they cleaned up properly; they worked so hard for many hours. Our HVAC looks clean and trimmed. Both were on time, on schedule and communicative of their plans. We highly recommend Air 1 Mechanical Sys, Inc. for anyone who wants to get HVAC replaced.

Paul Rossa

17:22 03 Jun 19

Air 1 installed a new a/c and furnace in my home last week. So far, the a/c operates perfectly. The installation was smooth and the crew was highly professional.

Kevin Miller

22:52 31 May 19

I had three warranted parts replaced on my heat pump because my AC had stopped working. Although the parts were covered under the warranty I paid over $500 to replace the parts because the installation was not covered. While it still seems odd that I should have to pay to replace warranted parts the worst part was it only took 30 minutes to do the work. So I guess Air1 bills technician time at somewhere around $1,000 an hour..... I would have rated them lower but the technician was excellent and very pleasant to work with.

Lee V.

20:54 30 May 19

A-1 Mechanical Services is always the first place I call for my A/C and Heating needs. I have been using A-1 Mechanical Services for the past 10 years and remain a happy customer. Their technicians are knowledgeable in their respective skills, professional, and always helpful. The technicians will call and text ahead of their scheduled arrival time and are always on-time. My experience with their work has always been favorable and they did not try to sell me on parts or services that I did not need. I would highly recommend them to anyone in need of A/C or Heating services.

Viswanath Danakonda

12:36 28 May 19

Great service. Very good in what they do. I have replaced my heat pump four years ago with them and now I replaced my a/c and furnace. They is no chance in kind of work they do. Very clean and get the job done. I highly recommended them.

Ron Howe

19:32 23 May 19

Roger Peck

19:18 23 May 19

Maureen McMahon

14:26 30 Apr 19

With Air 1, I have continual HVAC care! Excellent service with a highly professional staff.I can rely on them!

Vivek Khati

19:51 25 Apr 19

mo elahi

19:49 25 Apr 19

Very professional and accurate. Thanks

Rena Drager

20:17 21 Apr 19

They are the best heating & cooling in Sterling. I have had them spring & fall for many years. Servicemen are always pleasant and explain everything they do.

Brent H

17:03 11 Apr 19

When the compressor unit of my HVAC system stopped working, I called a different company, Central Services. They sent out a technician the next day who took the unit apart a bit just to tell me it's old and shot and would be very expensive to repair, so I might as well just go ahead and buy a new one and was eager to give me a series of quotes. After he left, I called Air 1 for another quote and they had a technician (Marc Davila) at my house in 30min. However, this technician had a very different opinion of my system and quickly diagnosed the issue as a simple burnt fuse and had me up and running in 10 minutes. He could have just sold me a whole new system, but he was honest with me instead, unlike the first technician. While he was there I went ahead and got a quote from him, which was $2000 less than cheapest option the first guy tried to sell me. I'll definitely be giving Air 1 my business when I do need a new HVAC system. Thanks, Marc!

Rambod Neajd

21:22 15 Mar 19

I’m so happy to choose this company because, everyone looking for honestly, time managing, technical skill and fair price, which they have all under one umberella and I highly recommend to whoever wants to have a peace of mind after finishing HVAC repair.

Saju Kumar

17:49 28 Feb 19

Was spot on the issue and was able to answer questions

Juli Lazzaro

18:33 20 Feb 19

The Service man come out 1st thing in am, was polite, gave me options and prices upfront. Would highly recommend

Nicole Liberatore

17:25 18 Feb 19

Timely service, had all the parts we needed replaced already. Great to work with!

Dan Moore

16:50 04 Feb 19

Timely, knowledgeable, professional. I'm a Property Manager, and I love working with Air1. Use them,

Maya Morton

20:33 16 Jan 19

I have been a faithful customer of Air1 since 2015. They replaced my entire HVAC and water system on a condo I had purchased and had the best price to offer. Since then I have used them for everything. I have never had an issue with scheduling. I can get pretty much whatever day I request. I appreciate that they send a text and email when they are on the way. That way you aren’t waiting around all day wondering. Every person who has come to my house has been professional and courteous. They are very thorough on explaining the work that is to be performed. I also have a maintenance package for my HVAC system. They come in the spring and fall to conduct routine maintenance and to change the filter. Air 1 is my go to for heating and plumbing.

Eka Renardi

18:02 16 Jan 19

Maya Morton

20:49 14 Jan 19

Meisnan Somcharoen

18:32 13 Jan 19

My thermostat was not function at all on last Friday 1/11/19 and the snow storm on Saturday afternoon. I called them Friday late afternoon and they can come next day as early as at 8 am. Thank youQuick response, Fix the problem right away, Affordable price and no hidden not other additional fees. I pay $79 as I were mentioned over the phone and that's it.I am very pleased with their serviceHighly recommend

Phee Tapanadul

18:28 13 Jan 19

My thermostat was not function at all on Friday (snow storm come next day afternoon) I called them Friday late afternoon and they can come next day as early as at 8 am. Thank youQuick response, Fix the problem right away, Affordable price and no hidden or other additional fees. I pay $79 as I were informed over the phone and that's it.I am very pleased with their serviceHighly recommend

Debbie Shapiro

19:57 19 Dec 18

Anand Thatai

19:53 03 Dec 18

We had an issue with the HVAC unit over the weekend with no heat on a really cold and rainy Saturday. We have a dual fuel setup with gas furnace and a heat pump. We called a few contractors but Air 1 recognized our predicament and sent out one of their techs. Marc was very prompt and sent a text that he was on his way. He thoroughly analyzed the problem and came up with a solution that allowed us to use the gas furnace temporarily. He noted some issues with how the dual fuel unit was set up and suggested some work-arounds. I will be scheduling another time for A1 Tech to come back and fix the problem permanently. 🙂

Ursula Cox

16:30 03 Dec 18

Air 1 Mechanical has been reliable and prompt every time. Their service technicians are knowledgeable and professional, I have high confidence in this company! Highly recommend!

Maria Adriano

03:47 01 Dec 18

Thank you Air 1 for your kind assistance to a recently widowed 68 year who is desperate to get help with her gas heating unit. It was after 5pm, there was no available technician for the night, but the very nice Air 1 gentleman walked me through restarting the unit over the phone after asking questions of what may have caused the unit to stop operating. It’s very seldom you find a service company doing an extra mile providing excellent customer service even to someone who is not an existing customer. Thank you again from a soon to be customer.

Jeremiah Keller

00:26 25 Nov 18

Air 1 provided the most professional and courteous install team I have ever dealt with. They were able to perform a complete new system install for us on short notice and in horrible weather. Highly recommend.

Douglas Hale

18:02 30 Oct 18

Been using Air One since 2013 and they are top notch. Always professional, prompt, and reliable. Marc is fantastic and very knowledgeable.

Thomas Rodriguez

16:30 26 Oct 18

I called at 9am and they told me they were coming betweeen 12-2pm and they texted and called me told me they were going to be there at noon. Its 12:30 and my furnace is fixed and my house is warming up. Thank you so much Air1! The tech was extremely kind, knowledgeable and worked efficiently.I highly recommend.

Charles Reid

14:50 23 Oct 18

The plumber arrived early! Unheard of. He was a nice guy. The plumber charged me $350 to clear a drain with compressed air. It only took him about 20 minutes. I called alan at airone to see if he could make an adjustment to that because i thought it was too much. Alan agreed with me and sent me a check for $175. I thought that was great customer service. I've used airone for several years and have always been pleased with their service. I'm sure i will call them again as this money pit is always in need of repairs.

Cindy McCormick

17:54 09 Oct 18

Last week Air 1 came to install a new heat pump and air handler. They did a very professional job, informed me on details as they proceeded, and cleaned up beautifully. System runs great AND they were significantly less than the crazy quote I received from another contractor. I would highly recommend them to anyone in need of heating or ac work.

Denise Shultz

10:15 09 Oct 18

Great experience with airone they worked well with my Warrenty parts vendor to get the job done. All service technicians I encountered were knowledgeable and well trained.

dax cummings

15:04 08 Oct 18

Changed over from another company. Very happy with planning, professionalism and their integrity.

Randy Hollister

17:24 07 Oct 18

Outstanding service from an excellent, knowledgeable, and professional technician.

Ray Baltazar

12:49 04 Oct 18

AIR 1 has been servicing my HVAC system for the past 8 years. Great service with fair prices along with polite and knowledge repair technicians!

Doug Ray

14:01 23 Sep 18

rocky mahabir

18:21 19 Sep 18

Dave Stotiol

10:35 18 Sep 18

My ac went out, ohh man sooo hot! They came in a jiffy, fixed the problem and was very nice

Saadat Ahmed

21:10 16 Sep 18

Couple of weeks ago our A/C system stopped working. Being an older unit and repair done earlier I was not happy. I called Air 1 in the afternoon and they were able to make an emergency evening appointment.Their technician Pheak gave me the repair estimate but also cautioned that system due to age might break again and suggested to replace the unit. So, I agreed to replace the system. I do want to mention that the owner, Allen was very reasonable and was willing to work with me and offer me an acceptable price. Pheak was able to schedule an earlier appointment for system replacement. Their technicians Jay, Jimmy and a helper were very knowledgeableand despite my inquisitiveness they remained very professional and thoroughly answered my questions. Jimmy made sure that outside ground is leveled and spread gravel before installing the outside unit. Overall they spent good amount of time making sure that job was done well. During the installation I asked them to replace an old rusty component which was not included in the original estimate, but Allen was nice enough on the phone to take care of it for me. I am glad that owner of this company is easily accessible and willing to work with you to get the job done well. The system is working perfectly well so far.I definitely recommend Air 1 for A/C repair work.

Andrew Garrity

15:20 13 Sep 18

Timothy Mountcastle

17:59 06 Sep 18

fixed my hvac issues. broken condensate pipe. found some other issues. quick and prompt service

Timothy Mountcastle

17:59 06 Sep 18

#HVAC #northernvirginia #bestofNOVA

Angad Buttar

17:46 04 Sep 18

Air 1 is my "go to" for all things heating and cooling. They are timely, professional and most importantly, trustworthy - highly recommend!

Nancy O'Neal

21:55 29 Aug 18

Very patient and responsive to my many requests for service. Always prompt!

Joseph Yoon

19:30 29 Aug 18

My nest thermostat informed me that the HVAC was off. I went downstairs to find that that water had backed up and filled the bottom tray triggering it to shut off. I called two other places first. One said they didn't have anyone available. The other said it would be at least 3 hours.I then called Air 1 and the lady I spoke with was pleasant to talk to and eager to help. After taking my information, they came out in less than one hour on a Sunday!My tech was Pheak Soun. He was extremely professional, extremely knowledgeable and very efficient. He knew what the problem was right off the bat, explained it to me and fixed it. He was clean and courteous.It was important the problem be taken care of immediately because of the heat wave we're currently having. Now I know who to call next time and I highly recommend Air 1.

Brenda Tuttle

19:18 29 Aug 18

Having never called Air 1 before, I didn't know what to expect. Pheak Soun was great! He arrived at the appointed time and had my air conditioning running again in quick order. He showed and explained what had gone wrong and described what he was going to do to fix it. And when he was finished, he made sure the areas were clean and put back together nicely! I highly recommend Air 1!

Ghaith Ghabra

18:05 17 Aug 18

Air 1 is one of the best and most professional companies I've ever worked with. Starting with Allan the company manager, who took the time to sit down with us and understand our needs and offer best 3 ton carrier system at the most reasonable and best price in the area. Not only that but he also went the extra mile and offered zero interest finance once paid in full in 12 months. Bahar, the admin assistant is wonderful and awesome; she coordinated the appointment and relayed the accurate time of the technicians. The 1st stage was a professional technician who provided the quotation and today the actual installing team of technicians headed by Jay Keramat were top of notch and provided outstanding service in a timely manner. I'm so happy we chose to work with this company. Carrier is indeed lucky to have Air 1 Mechanical as one of their certified Factory Certified Company. That's the way go. Well done guys!!

HOPE in NOVA

05:22 16 Aug 18

Air1 is superb! Pheak came on short notice to help us with a sudden unit leakage. He was very punctual and polite, and explained what the root problem was and offered solutions before diving into the repair. I really appreciated his patience and his thorough explanation of our system's needs and how to better maintain our equipment. I hope to work with Pheak again in the future--he is SO polite, patient and kind 🙂 Thanks Air1 for saving us on this day when we had an unexpected emergency. You arranged for Pheak to come in less than 3 hours and he fixed everything quite swiftly 🙂

Michael X Vanessa Vives

18:56 12 Aug 18

Was able to utilize Air 1 for a service call and next day installation of new HVAC system. Our family was in critical need due to an overwhelming amount of mold. I thank Air 1 for there rapid attendance to schedule our needs and amazing service techs. Thank you.

MARY KAHN

19:31 10 Aug 18

I was very pleased with the work I received from the gentlemen who came to my home to diagnose an issue with my HVAC system. Although a full fix was more than I wanted to spend right now, they came up with an alternative that is working just fine. I dont know of many other contractors who would be willing to do that,I would definitely use Air 1 again because they helped me and were absolutely honest about what they could do.

Feri Masoudfar

19:11 09 Aug 18

We have been very pleased with Air 1 Mechanical, they are on time , professional and very reasonable.

chris fiddler

22:40 08 Aug 18

Very fast and professional, was able to fix HVAC within under 45min. At-last AC again! Thanks very much Pheak Soun.

Brittany Wilson

19:23 08 Aug 18

Pheak Soun and Jay Keramat were our technicians, and both were very professional and efficient. Pheak was able to diagnose the issues quickly, and was very clear about what the issue was and our options. Jay was able to install a new AC unit within 36 hours of my initial phone call. Service and product were both outstanding. The pricing was very transparent and reasonable. Highly recommend.

Jacqueline Seibert

19:06 27 Jul 18

Our AC unit went out during a hot summer night. I called early the next morning and Pheak Soun came out within a couple of hours. He is a Carrier Certified HVAC Specialist. He diagnosed the problem fast and offered a number of options from replacing our entire system to just fixing the broken component. Seeing the estimates and talking with Pheak about his thoughts on the life of our system made me feel informed and like I made the right decision. It was refreshing to have all of the info I needed right in front of me. I would recommend Air One to anyone for speed, service, reasonable pricing and honesty.

Nathaniel Davis

16:49 27 Jul 18

nathanieldavismusic

16:45 27 Jul 18

Yiping J

16:02 19 Jul 18

Air 1 always provides excellent services at very reasonable prices. All my friends had good experiences with Air 1 after their services. I got my AC repaired again by Air 1 several days ago. They contacted me multiple times to let me know where they were on the way, even with a picture of the technician. The work was done very professionally. Pheak did a wonderful job, and I highly recommend Air 1.

Tucker Landry

20:14 13 Mar 18

Marc was great! He came out on time and quickly diagnosed the issue and explained to me how the unit works. I would definitely recommend people to call these guys with any HVAC needs.

Carla Moussavi

00:49 11 Mar 18

Our air conditioning broke Friday evening, and I called Air1 Saturday morning. We have dogs, and I was worried for the house heating up too high for the dogs - they understood the concern and were sure to have someone out in the afternoon/same day. Marc Davilla was the technician, and he provided prompt, courteous service, explained what the problem was with the unit, and replaced the broken part. He had the unit working again within an hour. In addition, he explained how to properly set the damper levers in the air duct system, marked the different levers with "winter" and "summer" settings for me, and checked/changed the very dirty filter. Great service, very happy, and the dogs are happy and staying cool!Updated March 2018 - at my last appointment (see initial post above from 2017) I purchased the maintenance contract and very happy with the service. I just had the "Spring" service done, and Marc Davilla was prompt, courteous, knowledgable. He replaced the broken condensation pump per my request, not covered by the maintanance contract, but I knew it was broken and needed replacement. I recommend this company.

Robin Waugh Grazioli

18:27 02 Mar 18

Marc was very knowledgeable and very helpful when we had 2 problems with our HVAC. Air1 came out quickly to fix our problems! Very nice service!

Randy Spicer

15:45 02 Mar 18

Had a great experience. The power was out and he worked with a head lamp. Good price.

Wynona Heck

18:38 12 Feb 18

Excellent customer service. Called on a Sunday afternoon non-emergency, and was given an appointment for the very next day. They not only showed up on time. They also sent a text with a picture of the technician who was due to show up. The tech, inspected my HVAC and water heater, showed us what needed doing, NO PRESSURE AND NO UP SALES! Would definitely use them again, and recommend them to all my friends.

Joshua K

16:32 09 Feb 18

Excellent service! Have used them several times for HVAC problems, and installation of a whole home humidifier. Very knowledgeable, very informative, answered all of my questions. I have recommended them to anyone with HVAC needs.

Chris Kirksey

18:39 06 Oct 17

Without a doubt the best Heating & Cooling company in Virginia! They are professional, on-time and trustworthy. They know how to fix any problems. A++ Thank you!

Lidia Dennis

01:47 03 Oct 17

Air 1 Mechanical has the most customer service oriented staff, they are always prompt on responding to service calls, and they follow thru on what they promise. The staff is experienced, they are genuine and truly care about their customer. They are always prompt on scheduling the service calls and always put the customer first. My experiences with Air 1 have been consistently positive, I used their services for HVAC heating, cooling and plumbing needs, they are personable, they have reasonable pricing and they provide excellent customer service. They truly care of their customer´s situation and they do their best to make the repairs no matter how long it takes, their goal is for the customer´s issue to be resolved right away. My personal experiences with Air 1 Mechanical have been very positive, they have delivered above my expectations every time. Their technicians are skilled and well trained, they have diagnosed some issues when other technicians have not being able to diagnose, and they are able to make the repairs on site, because they are prepared and have the parts available, so they are very efficient. I used their services on a consistent basis, they are the go to company for HVAC cooling and heating repairs. I highly recommend Air 1 Mechanical, and in today´s competitive world with so many HVAC companies out there, I am confident you will find them to be the best company you can find for your HVAC cooling comfort, heating and plumbing needs

Nicolas Cabrera

09:25 23 Sep 17

George Story

14:46 01 Sep 17

I purchased a whole new system from Air1. The furnace is in the attic and a very difficult job. Air1 provided the best quote of 4 considering quality and price. The installation crew was great and worked diligently for 3 days to complete the job. I am knowledgeable and picky about mechanical systems. Air1 does quality work. They listened to my concerns and the result is a first rate installation. I am a happy, comfortable camper. 5 stars.

Rula Tareq

22:02 14 Jul 17

Great experience with Air 1! Called Alan at 8am and he had someone come out the same day. Roberto, the technician, came at the exact time I was expecting him. He was very nice, polite, and assured me we would get the AC running. It was pouring down rain outside but he had no problem getting the job done even in the rain. Once he got to work it took about an hour and a half between outdoor work on the machine and checking on things in the basement. Not only did he get an 88 F house back down to comfortable temperatures on one of the hottest days of summer, but he also checked on the other machines down stairs and let me know there is a slight gas leak that needs to be taken care of. Overall great experience. You won't go wrong with calling Air 1.

Massoud M

19:31 26 Jun 17

I am so happy to have this job done by A1 Technician i do recomand this company.

Sh Ch

19:23 25 Jun 17

We have been with Air 1 for almost a decade. Their work has always been quality and their staff professional, especially Mark. They have installed Carrier Infinity, air purifiers, and fixed our older system.

omar a

23:50 23 Jun 17

Very reliable and responsible folks. Appreciated having them come over for a same day service request and taking care of business. Would definitely recommend them.

Fan Dong

16:51 11 Jun 17

Fast same day service, explained all issues needed to be fixed.

Elsie Chang

18:58 05 Jun 17

Very pleased with the prompt and courteous service. Air1 sent a tech, Mr. Davila, within a couple hours of my call. He called in advance to let me know what time he would arrive. He quickly fixed the issues with our air conditioning system (in the pouring rain!). Thank you, Mr. Davila and Air1.

Guest Phone

15:57 05 Jun 17

Good experience. Davila did a good job!

David Moss

22:32 04 Jun 17

Sujey Davila

21:41 01 Jun 17

What great company second time for servicing our air conditioner unit technician was timely friendly professional

Maraldwin Borja

17:59 31 May 17

After i had multiple companies come though and do a poor job, finally i come across A1 and Marc did an excellent job, my family are satisfied and thankful of the work that Marc did for us..

Annie Oo

20:33 22 May 17

This is reponse to the comment from the operation manager.First of all, mr operation manager, your name should be Alan and not Fred that you mentioned on the phone. Honest people don't lie.2nd of all, I didn't talk or interact with the technician. He was working on the unit outside the house, and only interact with my husband. If I was shouting and threatening him, you can come and ask the neighbor's kids that were playing outside.The customer service lady (i think her name was Bahar) got spooked when I asked that I want the faulty part back. The main reason was the she kept telling me that the manufacturer does not provide warranty for the part. I wanted the part so that I have the part's information and plan to call the manufacturer later.The technician finished the installation and was working with my husband on testing out the new part. Then he got a call from the operation manager (so-called "Fred"), and looked scared. He removed the installed part and hurried to leave. My husband even offered to pay him for his service but he refused. He kept mumbling that he doesn't want to get into trouble and doesn't want to go to jail. That was odd. Anyway, the main reason I wrote the review here is to warn the community and be aware of this company. If in doubt, always ask for 2nd opinion.---Just got a technician came out to service the AC we bought less than 3 years. I called to verified why is not under warranty and asking why I have to pay for the part. I was first provided with $45 discount for the unit that we have to replace. When I ask for more clarification, I was threaten that if I refused to pay, they will ask the technician to leave and I can call the manufacturer for support. I don't understand why this harsh gesture as I bought the unit from them and was recommended by the salesman. I agreed to pay as I have no choice.Then after a few minutes, a supervisor called and said that they don't want to service us anymore as I was a complaint customer. They technician had to remove the part that he installed and leave us with a faulty unit. I don't understand how they can get 100% customer satisfaction with this kind of customer satisfaction.

R J

20:41 17 May 17

AIR1 eventually fixed the issue with the air conditioning turning on and off when hot weather moves in. The technician was excellent, but the company policies on cleaning units needs to change. Complete disconnect and removal of an HVAC unit, is not ideal for a yearly cleaning of the fan coils. If other apartments are below the HVAC unit, simply seek out a means to clean the fan coil, as it is necessary for the HVAC to function efficiently. This should and needs to be a part of the cleaning process. If you don't clean the outside fan coil, you're not cleaning the unit at all. Thanks for fixing/cleaning the HVAC unit.

Anagha Bajikar

20:44 18 Apr 17

We purchased our units from them and they have performed service on the units - they are very professional and very reasonably priced. Robert and Jimmy were very courteous and professional and provided all the information on the work that was completed.

Tucker Landry

14:32 13 Apr 17

Marc was great. He came when scheduled and diagnosed and fixed the problem quickly. Excellent Service, will use again.

AirOne Mechanical

13:17 23 Feb 17

Thanks to all our incredible customer and clients who been with us for more than a decade and trusted in our service. We obsoletely appreciate and value each one of you and it was a great pleasure for all of us at Air 1 to serve and to work with you all.Air 1 Mechanical Sys. PR

Shereen Farahani

19:54 13 Feb 17

My experience with Air1 was great. Their price was reasonable and the turnaround was quick. They were professional and kind. I would recommend them to my friends and family.

Omid Mehdizadeh

17:45 04 Feb 17

Air one did install a new Humidifier for my unit and did a great job! A+++Thank you!

Tamara Mayberry

16:24 24 Jan 17

Roberto was very professional and efficient. He explained all my options to me, but didn't force my to pick a particular service.

Jeff Hampson

22:52 03 Dec 16

Quick service, Saturday job, needed badly before the cold comes in!

Anand Wagner

23:28 28 Nov 16

I came to my house at 5:00 and found out that I had cold water in my sink. I called them and got a specialist named Marc Davila to come and help. He was really helpful and polite. I would recommend this company. I would also recommend you to get Marc Davila because he was a great guy overall and really helpful.

John Medlin

19:41 22 Nov 16

Great experience with this company. My furnance was not working when i got home from work. I called at 4pm and they had a technician at my house before 530. Fixed my furnance within the hour. No hassles and the tech was very friendly and honest. Highly recommend to others in the Sterling area.

Mathew Ridolfi

23:08 20 Nov 16

Air 1 responded same day and got the heat up and running. Technician was knowledgeable and reasonable. Promised to pursue pats that are potentially under manufacturers warranty.

Kimia Gerardi

17:42 30 Oct 16

Our family had a great experience with Air 1. After renting our house out for three years, when basically no maintanence was conducted on our heating/cooling system by the tenants, Air 1 came in, identified problem areas, worked quickly to repair these problems, and all at a very fair prices. We recommend Air 1 without reservation!

Krishna Yalamanchili

14:57 12 Oct 16

Really professional and they know what they are doing

Ali Felts

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